What: Prescription glasses, Prescription Sunglasses online When: 28th June 2016 Address/Website: http://shadestation.co.uk 5 things that delighted me:
- Huge choice of prescription specs - I wanted wraparounds
- Really affordable. Usually 2 pairs cost me > £250. These cost me £145
- Next day delivery of prescription sunglasses - are you kidding me!!!
- Awesome communication - the lab called to tell me one pair failed QA tests, they were fixing and sending the next day. Live chat was fast, friendly and answered my query/solved my problem in record time.
- All the above + sweets in box + £7.15 discount on next order + £50 Virgin wine
This is a new series of my personal recommendations for products and services that I encounter. Anything that I write about here has delighted me - not simply a good service or product.
I have 4 simple criteria for a product or service to delight me:
- Suitable for purpose: it must do what I want it to do
- A pleasant experience: my experience of the website, the order, delivery - everything must me smile.
- it's OK for things to go wrong, but if they do, the process of getting it resolved must make me smile, feel relieved and make me wanna shout with joy.
- Price is price - it doesn't have to be the cheapest on the market, but if all the above are met and it is great value too - bonus!
Note: I have not taken any payment from any product or service for writing this. And I never will.