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By: Elliott Brown - CC BY 2.0[/caption]
The last 13 days
Q: Does a daily blog have to be done every day? A: Not when it's @mhsutton's blog - obviously.So much has happened in the last 13 days, I don't really know where to start. I've been away because I've been a little discouraged with the progress of ServiceChat (no, I haven't been in rehab - just nose down trying to move it forward!) - So I took a break from writing and the routine, to focus 100% of my time on completing my customer discovery experiments. It was an ineffective move, what may have been more useful might have been to talk to my @saintsal sooner and continue with my routine but with differently prioritised work. Most things suffered in this hiatus - I ended up being able to do less pushups for example!
So here is my check in:
- Glad that I spoke with @saintsal - who very kindly listened to my challenges and offered his honest appraisal based on what I communicated. Sal was gracious but honest - I have been coding an awful lot with real focus on business building and validation. I knew this, but it was hard to accept from myself.
- Glad that my funding strategy is sorted. I'm taking a consulting gig in August that will help me fund the next 7 months from 6 weeks work. Ha, the joys of living a lean life.
- Sad that whilst I'm doing the language study, the practical experience is not really happening. I feel less capable of speaking Spanish now than I did in January!
- Glad that my intercambio is starting on Monday - an hour talking in Spanish, hopefully twice a week.
- Sad to hear of the sudden death of James Gandolfini - who played Tony Soprano on the Sopranos. That show was a large part of my rehabilitation during my divorce.
- Sad/mad that my collaboration with FounderSync fizzled out after one blog, it was actually none existent. A thoroughly poor set up. Chalk it up to experience, I guess.
- Glad I got to talk with @scottcrowther about ServiceChat and he was lovely and kind enough to share more than 20 ideas for improvement and growth with me (including moving back to the midlands!)
- Glad I feel more engaged and more present.
- I'm grateful for saints who pop up with truth and grace.
Improve On...
Blogging consistently - this and other non-coding things are the highest priority items I have to do now. I basically need to drum up interest in what ServiceChat does. BizBuzz was part of that effort and now that I have gifted it to the public to search , I would like to see more interest in how businesses engage their customers on Twitter.Today
Start my 'insights' series on the ServiceChat blog - where I share what the data from bizbuzz is telling me (and has told me). The first is a summary description of the types of support behaviours I have observed and I'll try and evangelise with best groups for the topic on LinkedIn. Reach out to Huffington post and explore how to become a huffblogger. Reach out to my top 5 ideal customers and get a dialogue going about using ServiceChat Blog, blog, blog.
The Trello board...
Seek beyond what you know. It is dangerous. Most things worth anything are.