Blog

Insights, updates, and stories from mhsutton.me

June 20 - Mikey's back!

June 20 - Mikey's back!

[caption id="" align="alignnone" width="500"] By: Elliott Brown - CC BY 2.0[/caption] The last 13 days Q: Does a daily blog have to be done every day? A: Not when it's @mhsutton's blog - obviously. S...

Businesses apologising on Twitter - see anyone you know?

Businesses apologising on Twitter - see anyone you know?

What is all this about? For the last few months , I've been working on my startup (ServiceChat) and trying to understand how businesses do customer service on Twitter. It has been a fascinating endea...

June 7 - Dizzy with pivots.

June 7 - Dizzy with pivots.

[caption id="" align="alignnone" width="335"] By: Chadica - CC BY 2.0[/caption] Yesterday(and the previous 2 days) The last few days have been like driving in a tunnel, with occasional pauses to check...

A Dog Has Died

A Dog Has Died

A dog has died I buried him in the garden next to a rusted old machine. Some day I'll join him right there, but now he's gone with his shaggy coat, his bad manners and his cold nose, and I, the mater...

June 03 - Plod on dear boy, plod on.

June 03 - Plod on dear boy, plod on.

[caption id="" align="alignnone" width="333"] By: Jeremy Stark - CC BY 2.0[/caption]   Yesterday I'm finally resigned to the realisation that I won't be an overnight sensation ;-).  At this poin...

May 31 - Talking to Customers is Hard

May 31 - Talking to Customers is Hard

[caption id="" align="alignnone" width="500"] By: Geraint Rowland - CC BY 2.0[/caption] Yesterday So I'm trying really hard to chat with some people about the problem I'm trying to solve. My approach...

May 30 - It's Been Emotional

May 30 - It's Been Emotional

[caption id="" align="alignnone" width="500"] By: DeeAshley - CC BY 2.0[/caption] Yesterday Watching the data stream in and seeing the emotions and needs that generated it has itself been really emoti...

May 28 - Data is Fascinating

May 28 - Data is Fascinating

[caption id="" align="alignnone" width="500"] By: Dan Brickley - CC BY 2.0[/caption] Yesterday I think I'm back in my stride! Having got bizbuzz online, the data is flowing straight out of Twitter, o...

May 27 - A Squeak of a Week

May 27 - A Squeak of a Week

[caption id="" align="alignnone" width="478"] By: Neil McIntosh - CC BY 2.0[/caption] Yesterday Last Week! It's Monday, of a brand new week - that is as it always is.  However last week was notable fo...

Dear Jesus, Bless My Hustle

Dear Jesus, Bless My Hustle

My bro sent me this video, I don't where it came from , but I was laughing my ass off. I guess if God can be asked to bless tanks and bombs, He/She can also be reasonably requested to bless one's hus...

May 17 - Been Focused on Making Art

May 17 - Been Focused on Making Art

[caption id="" align="alignnone" width="500"] By: gordonplant - CC BY 2.0[/caption] The last three days No, I haven't been abducted by aliens. I apologise for not posting to this blog over the last 3 ...