ServiceChat is Live.
I'm delighted to announce that I have now released the first public version of ServiceChat - the startup I am building to help businesses delight their customers with improved engagement. I say public...
Blog
Insights, updates, and stories from mhsutton.me
May 14 - All Set!
[caption id="" align="alignnone" width="500"] By: Saaleha Bamjee - CC BY 2.0[/caption] Yesterday What a day! So many little things that combine to be pretty big. But a very fulfilling day, tiring, b...
May 13 - Shipping is HARD!
[caption id="" align="alignnone" width="375"] By: Thomas's Pics[/caption] Yesterday Sunday, May 12th: I struggled to get started. I do want to work on Sundays, but my family and I are still clinging...
A Very Funny Chat - Warning: Adult Themes
I love the people I chat with on Skype. Most are irreverent and simply don't take life too seriously. Well, actually they take a small bit of life very seriously. It was my friend Tommy's birthday a...
May 10 - My Keel Is Evening Out
[caption id="" align="alignnone" width="500"] By: Magic Madzik[/caption] Yesterday Really challenging day, huge range of emotions but perhaps necessary. Mostly I am: Glad my routine is settling do...
May 9 - Too Far Down The Road Less Travelled
[caption id="" align="alignnone" width="500"] By: Michael 1952[/caption] Yesterday What an intense day - but pleasantly so. Mostly I am: Glad I successfully executed my new routine. I had a 17 hour...
May 7 (and 8th) - Plan : Replan, Replay
[caption id="" align="alignnone" width="1124"] Revised Bigger, Bigger Picture[/caption] A Note on Yesterday In lieu of a retro for yesterday (May 6th), which I did not write because it was lat...
May 6 - Plan: Prepare to Board
[caption id="" align="alignnone" width="720"] ServiceChat Trello for May 6th[/caption] Today I went rogue on Friday(3rd) and Sunday (5th). There was a plan but it wasn't visible, so I apologise to my ...
May 3 - Retro: Traction.
[caption id="" align="alignnone" width="500"] By: Alexander Svensson[/caption] Check In I'm sad I didn't write my plan on friday (May 3rd and a retro for that day). Slow progress meant not much had ...
May 2 - Retro: Ongoing...
[caption id="" align="alignnone" width="500"] By: Grant Kwok[/caption] Check In I'm glad I'm making progress, it's slow and with plenty of emergence, but it's progress. Glad that I'm learning and h...
May 2 - Plan: Stitch 'er up, I'm done!
Today Yesterday was surgery, I took the codebase around the chat room requesting apart and cut out a lot of crappy code. In the last week I have replaced lots of old tech and upgraded many of the gem...
May 1 - Retro : Pulled a Train
[caption id="" align="alignnone" width="500"] By: Kecko[/caption] Check In I'm sad I got mad with Katharine, it was a silly trivial thing that didn't need to happen. Glad that we talked about it an...