Musing on Citizenship-as-a-Service.
mhsutton I have a tax bill due. It is ‘tax on profits’ and while I have the money set aside to pay it, there is still a deep sense of hesitation…
consumer activism
Businesses apologising on Twitter – see anyone you know?
What is all this about? For the last few months , I’ve been working on my startup (ServiceChat) and trying to understand how businesses do customer service on Twitter. It…