Month: June 2013

  • Heroin made Charlie Parker great. I want to be great too.

    Isn’t that the dumbest headline ever? I was 25 when I watched  “Jazz” the anthology by Ken Burns where he successfully introduces jazz  music to a much wider audience.  I love jazz and to be able to learn some of the dynamics of the bands and artists was hugely exciting. Charlie “Bird” Parker was an […]

  • June 26 – Disheartened

    I’m sitting here not really wanting to do anything else but code. I know it’s wrong – I’ve built something I passionately believe is valuable but not getting to even talk to the people I believe it is valuable for is deeply disheartening. It doesn’t mean ServiceChat isn’t valuable (I honestly don’t have enough data […]

  • What you get when you make smart people do stupid things

    This post is a little overdue.  I promised my daughter I would post her experience as she described it to me and here it is. My daughter Brianna is 16.  She is pretty smart (aren’t all our daughters!) and recently did her GCSEs  (the exams young people do in the UK after 5 years of […]

  • An Experiment for Good.

      This weekend I’m taking a break from ServiceChat. I’ll hang out with my family and go to some friends on Saturday for a BBQ and on Sunday, we’ll head to Salobreña for our first San Juan celebration (no , I don’t really know what it is either!). This weekend also, I want to try […]

  • There is no room here for your anger.

    I had a funny experience last night. Not funny “hahaha”, more funny “wow that’s deep!” Here is what happened. I had put my sons to bed and a few hours later, I went to sleep also. Then, at about 3am I was woken up by my older son, Ruben , falling out of bed.  I […]

  • June 20 – Mikey's back!

    The last 13 days Q: Does a daily blog have to be done every day? A: Not when it’s @mhsutton’s blog – obviously. So much has happened in the last 13 days, I don’t really know where to start. I’ve been away because I’ve been a little discouraged with the progress of ServiceChat (no, I […]

  • Businesses apologising on Twitter – see anyone you know?

    What is all this about? For the last few months , I’ve been working on my startup (ServiceChat) and trying to understand how businesses do customer service on Twitter. It has been a fascinating endeavour – it still is. I’ve learned so much  – mostly how not do it – but also seen some amazing […]

  • June 7 – Dizzy with pivots.

    Yesterday(and the previous 2 days) The last few days have been like driving in a tunnel, with occasional pauses to check the map. Sometimes where you want to is actually a bloody long way away! All this grind has yielded a bunch of exciting potential pivots – bizbuzz as a data visualisation tool for businesses […]

  • A Dog Has Died

    A dog has died I buried him in the garden next to a rusted old machine. Some day I’ll join him right there, but now he’s gone with his shaggy coat, his bad manners and his cold nose, and I, the materialist, who never believed in any promised heaven in the sky for any human […]

  • June 03 – Plod on dear boy, plod on.

      Yesterday I’m finally resigned to the realisation that I won’t be an overnight sensation ;-).  At this point, the core of my strategy is plodding on – persevere through the mud that lies between me and triumph (or at least the next mountain!) and have fun in all that squelchy goodness! So here is […]