Tag: marketing

  • I really suck at finding early customers.

    I meet many people who struggle with ideas for a startup – at least for one they would be ready to take a risk to explore. Thankfully this is not a problem I have. There is no shortage of ideas nor of the capability to generate ideas. Neither do I have a huge aversion to […]

  • June 20 – Mikey's back!

    The last 13 days Q: Does a daily blog have to be done every day? A: Not when it’s @mhsutton’s blog – obviously. So much has happened in the last 13 days, I don’t really know where to start. I’ve been away because I’ve been a little discouraged with the progress of ServiceChat (no, I […]

  • May 30 – It's Been Emotional

    Yesterday Watching the data stream in and seeing the emotions and needs that generated it has itself been really emotional. On one hand, frustration that so many people who use certain businesses are dissatisfied and go unheard. ¬†On the other, I am also glad that they choose to express that need (albeit with some angry […]

  • ServiceChat is Live.

    I’m delighted to announce that I have now released the first public version of ServiceChat – the startup I am building to help businesses delight their customers with improved engagement. I say public, but I actually mean beta (which is public too). What is ServiceChat? The older I get, the lower my tolerance for terrible […]

  • May 6 – Plan: Prepare to Board

    Today I went rogue on Friday(3rd) and Sunday (5th). There was a plan but it wasn’t visible, so I apologise to my #happytohelpers. The codebase is looking sweet and I have gotten a huge amount done in such a short time. I think I have enough to show early customers and get feedback for the […]