To Blog or Not To Blog
mhsutton As I explore the social media customer service space – trying to discover and connect, I am learning quite a bit. Should I join the fray and blog about what…
Startup
July 18: A Mixed Bag
Not sure what to make of this week. It’s a bit like being in the Tom Hanks movie ‘The Terminal’. I’m stuck but actually while I’m in this state of…
Twumps is live – get your game on!
A couple of weeks ago I wrote about an experiment to see if I could consistently and sustainably fund good causes through an online product/service. I’m delighted to release the…
July 12: Traction not tractors
Traction is vital, getting early customers to commit to using what I’m offering is very important. Both are vital and important for my finances and startup growth, sure – but…
July 9 – Back away from the code, slowly.
Every passing day re-affirms my fear. I have to back away from the code, close the IDE – quit doing what I love doing and start doing the other thing.…
July 8 – Working hard, differently
My last post was about 2 weeks ago and you might have wondered where I disappeared to. Well, I’ll tell you. I was feeling very disheartened about the lack of…
June 26 – Disheartened
I’m sitting here not really wanting to do anything else but code. I know it’s wrong – I’ve built something I passionately believe is valuable but not getting to even…
June 20 – Mikey's back!
The last 13 days Q: Does a daily blog have to be done every day? A: Not when it’s @mhsutton’s blog – obviously. So much has happened in the last…
Businesses apologising on Twitter – see anyone you know?
What is all this about? For the last few months , I’ve been working on my startup (ServiceChat) and trying to understand how businesses do customer service on Twitter. It…
June 7 – Dizzy with pivots.
Yesterday(and the previous 2 days) The last few days have been like driving in a tunnel, with occasional pauses to check the map. Sometimes where you want to is actually…