June 7 – Dizzy with pivots.
mhsutton Yesterday(and the previous 2 days) The last few days have been like driving in a tunnel, with occasional pauses to check the map. Sometimes where you want to is actually…
startup
June 03 – Plod on dear boy, plod on.
Yesterday I’m finally resigned to the realisation that I won’t be an overnight sensation ;-). At this point, the core of my strategy is plodding on – persevere through the…
May 31 – Talking to Customers is Hard
Yesterday So I’m trying really hard to chat with some people about the problem I’m trying to solve. My approach is to talk to my prospective customers’ customers – the…
May 30 – It's Been Emotional
Yesterday Watching the data stream in and seeing the emotions and needs that generated it has itself been really emotional. On one hand, frustration that so many people who use…
May 28 – Data is Fascinating
Yesterday I think I’m back in my stride! Having got bizbuzz online, the data is flowing straight out of Twitter, of businesses that have the problem ServiceChat is designed to…
May 27 – A Squeak of a Week
Yesterday Last Week! It’s Monday, of a brand new week – that is as it always is. However last week was notable for a few reasons: I didn’t write my…
May 21 – One mountain's peak is another's base.
Yesterday It’s been a weird few days, my exhiliration at releasing ServiceChat is tempered by a realisation that the mountains left to climb are even higher than that of getting…
May 17 – Been Focused on Making Art
The last three days No, I haven’t been abducted by aliens. I apologise for not posting to this blog over the last 3 days. It’s been a tough few days,…
ServiceChat is Live.
I’m delighted to announce that I have now released the first public version of ServiceChat – the startup I am building to help businesses delight their customers with improved engagement.…
May 14 – All Set!
Yesterday What a day! So many little things that combine to be pretty big. But a very fulfilling day, tiring, but fulfilling. Glad I had a balanced day – language…