I really suck at finding early customers.

I meet many people who struggle with ideas for a startup – at least for one they would be ready to take a risk to explore.

June 20 – Mikey’s back!

The last 13 days Q: Does a daily blog have to be done every day?

May 30 – It’s Been Emotional

Yesterday Watching the data stream in and seeing the emotions and needs that generated it has itself been really emotional.

ServiceChat is Live.

I’m delighted to announce that I have now released the first public version of ServiceChat – the startup I am building to help businesses delight their customers with improved engagement.

May 6 – Plan: Prepare to Board

Today I went rogue on Friday(3rd) and Sunday (5th).