Tag: startup

  • June 7 – Dizzy with pivots.

    Yesterday(and the previous 2 days) The last few days have been like driving in a tunnel, with occasional pauses to check the map. Sometimes where you want to is actually a bloody long way away! All this grind has yielded a bunch of exciting potential pivots – bizbuzz as a data visualisation tool for businesses […]

  • June 03 – Plod on dear boy, plod on.

      Yesterday I’m finally resigned to the realisation that I won’t be an overnight sensation ;-).  At this point, the core of my strategy is plodding on – persevere through the mud that lies between me and triumph (or at least the next mountain!) and have fun in all that squelchy goodness! So here is […]

  • May 31 – Talking to Customers is Hard

    Yesterday So I’m trying really hard to chat with some people about the problem I’m trying to solve. My approach is to talk to my prospective customers’ customers – the ones that have the enquiry/frustration/need they want addressing. It should be easy, right? It would appear not so. What could be easier – I know […]

  • May 30 – It's Been Emotional

    Yesterday Watching the data stream in and seeing the emotions and needs that generated it has itself been really emotional. On one hand, frustration that so many people who use certain businesses are dissatisfied and go unheard.  On the other, I am also glad that they choose to express that need (albeit with some angry […]

  • May 28 – Data is Fascinating

    Yesterday I think I’m back in my stride! Having got bizbuzz online, the data is flowing straight out of Twitter, of businesses that have the problem ServiceChat is designed to solve.  I’m getting the metrics to use in the conversation with these prospective customers. It is providing amazing clarity and insight into the problems and […]

  • May 27 – A Squeak of a Week

    Yesterday Last Week! It’s Monday, of a brand new week – that is as it always is.  However last week was notable for a few reasons: I didn’t write my blog – a serious breach of the commitment to my focus. It’s not that I was not focused, in fact I was too focused to […]

  • May 21 – One mountain's peak is another's base.

    Yesterday It’s been a weird few days, my exhiliration at releasing ServiceChat is tempered by a realisation that the mountains left to climb are even higher than that of getting software built (which is really just a molehill!) Oh young whippersnapper founder, hear me well – software is the easy bit.  Finding customers and trying […]

  • May 17 – Been Focused on Making Art

    The last three days No, I haven’t been abducted by aliens. I apologise for not posting to this blog over the last 3 days. It’s been a tough few days, spent mostly making art and exercising my passions. Glad I had invested 3 solid days in pushing to close off the outstanding tasks to get […]

  • ServiceChat is Live.

    I’m delighted to announce that I have now released the first public version of ServiceChat – the startup I am building to help businesses delight their customers with improved engagement. I say public, but I actually mean beta (which is public too). What is ServiceChat? The older I get, the lower my tolerance for terrible […]

  • May 14 – All Set!

    Yesterday What a day!  So many little things that combine to be pretty big.  But a very fulfilling day, tiring, but fulfilling. Glad I had a balanced day – language practice (i discovered duolingo and it is amazing. Still using Rosetta Stone as well.) Glad  the site is ready to go and I decided to […]